Policies

It is a fundamental policy of the company GENERAL CHEMICAL APPLICATIONS to establish and maintain high quality standards in the way it operates, so that it is able to respond effectively to the needs and expectations of its customers. The company is therefore committed and always aims to provide services that comply with the relevant standards and regulations and the service contracts that concern them.

The management of GENERAL CHEMICAL APPLICATIONS, applying the Quality Management processes of the EN ISO 9001:2015 standard, is oriented towards the continuous effort to improve the quality of the products and services it provides and the level of operation, in order to be competitive and a pioneer in the market. Efforts to improve quality are carried out through:

• The dissemination of the Quality Policy at all levels of the company as well as the review of the suitability of the Quality Policy by the management whenever significant changes are made.
• The company's firm commitment to the utilization of modern technology and the continuous modernization of the equipment and means of production used.
• The continuous training and development of its executives and employees in new methods and techniques for controlling and organizing the services provided and in quality management issues.
• The establishment of a framework of objective goals and objectives for quality.

Thus, through these procedures, the actions of the company's personnel aim to continuously improve the effectiveness of the Quality Management system and to make the implementation of its principles a daily concern and conscious practice.

GENERAL CHEMICAL APPLICATIONS, within the framework of its activities, gives priority to environmental protection, integrating sustainable management as a fundamental element of its operation and administration.

The company's management is committed to operating in such a way as to achieve high environmental performance, taking into account the best economic and technical options, compliance with national and EU environmental legislation and relevant regulations.

GENERAL CHEMICAL APPLICATIONS implements an Environmental Management System in accordance with the EN ISO 14001:2015 standard. The system is a key lever for:

• The continuous monitoring of the impacts of the company's activities on the natural environment and the activation of mainly preventive measures and, secondarily, repressive measures.
• The definition of measurable objectives and corresponding programs for the continuous improvement of the company's environmental performance.
• Communication with all stakeholders (staff, suppliers, local community, companies with the same business purpose) on environmental issues that touch the entire spectrum of the company's activities, with the aim of evaluating all relevant environmental data.

Particularly important issues for the company are the management of liquid and gaseous pollutants, and the systematic recycling of discarded materials. In order to ensure the stable operation and effectiveness of the Environmental Management system, the company ensures:

1. the systematic information and training of its staff,
2. the systematic review of its operations,
3. the continuous improvement of its environmental performance.

The environmental management system has been combined with the implemented quality assurance system and is treated as a single system of administration and decision management. The vision of our people is the company's maximum possible contribution to sustainable development and its recognition as one of the pioneers in environmental protection and exceeding legislative requirements.

The company GENERAL CHEMICAL APPLICATIONS, within the framework of its activities, ensures the protection of employees. This care is an integral part of the overall operating framework of the company and a key element of management.

The company's management is committed to operating in such a way as to achieve high performance in the field of health and safety at work, taking into account the best economic and technical options, compliance with national and EU legislation and relevant regulations.

GENERAL CHEMICAL APPLICATIONS implements a health/hygiene and safety at work system in accordance with the EN ISO 45001:2018 standard. The system is a key lever for:

• The continuous monitoring of the impacts of the company's activities on the health and safety of employees, customers and third parties and the activation of mainly preventive measures and, secondarily, repressive measures.
• The definition of measurable objectives and corresponding programs for the continuous improvement of the company's health and safety performance.
• Communicating with all parties involved (staff, suppliers, local community, companies with the same business purpose) on health and safety issues that touch the entire spectrum of the company's activities, with the aim of evaluating all relevant health and safety data.